Shipping Policy

Processing & Handling

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.
• Please ensure your shipping information is correct at checkout. We are not responsible for delays due to incorrect addresses.

Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• Estimated delivery times:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • International Shipping: Varies by location (typically 7-21 business days)

Please note: Delivery times are estimates and may be affected by carrier delays, weather, or customs processing for international orders.

International Shipping

• We ship worldwide! However, some regions may have restrictions on certain products.
• Customs, duties, and taxes are the responsibility of the customer. We are not liable for any additional charges incurred upon delivery.

Lost, Stolen, or Delayed Packages

• We are not responsible for lost or stolen packages. If your package is marked as delivered but not received, please contact the shipping carrier.
• If your package is significantly delayed, reach out to us at enydroco@gmail.com for assistance.

Order Changes & Cancellations

• Orders can only be modified or canceled within 24 hours of purchase. After this period, we cannot guarantee changes.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos of the product and packaging. That we may attempt to resolve the issue promptly.

For any additional questions, feel free to reach out to us at enydroco@gmail.com

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